Doubletree By Hilton Hotel New York City - Chelsea, New York City
About the Hotel
DoubleTree by Hilton Hotel New York City - Chelsea is a 26-story high-rise located in the heart of Manhattan. The hotel offers easy access to major attractions like Times Square, Rockefeller Plaza, and Central Park. Situated between Sixth and Seventh Avenues, it is surrounded by theaters, galleries, shops, and restaurants. The property combines classic New York City style with modern amenities.
Location
Located on a quiet street just a block from Broadway, the hotel is conveniently situated near key locales such as Penn Station, Madison Square Garden, and the Empire State Building. Guests have easy access to public transportation, with the subway at 28th Street and nearby options for taxis and car services. Major attractions and cultural sites in Midtown are within walking distance.
Rooms
The hotel features 236 air-conditioned rooms with either 1 king bed or 2 double beds, many offering views of the Empire State Building. Each room includes a flat-screen TV with cable channels, a work desk, and a private bathroom stocked with complimentary toiletries. Some rooms are equipped with refrigerators and iPod docking stations for guest convenience. Guests can also request roll-away beds when needed.
Eat & Drink
Chelton's Bar and Grille, the hotel’s on-site restaurant, offers a full-service dining experience with traditional American cuisine for breakfast, lunch, and dinner. Room service is available 24/7 for added convenience. The restaurant aims to provide a relaxed atmosphere for guests to enjoy meals throughout the day. Guests can also unwind at the lounge bar within the hotel.
Leisure & Business
The hotel features a 24-hour fitness center for those looking to maintain their exercise routine. Business travelers can take advantage of the business center, as well as complimentary high-speed Internet access in public areas. Additional services include concierge assistance, 24-hour front desk, daily housekeeping, and facilities for disabled guests. Safety features are in place for guest security.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi
- Parking
- 24-hour reception
- Express check-in/ -out
- Only dogs are allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Elevator
- Vending machines
Sports & Fitness
- Fitness center
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Paid breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is conveniently located near Times Square, making it a great base for exploring the city, but there was unexpected building work ongoing. The rooms were cozy, equipped with a coffee machine, and pleasant, though the temperature could get quite warm. The service was exceptional, with Francez going above and beyond to assist us, despite encountering some argumentative staff. The dining options were hit or miss, with one meal being a letdown and another surprisingly good. The location was close to major attractions and convenient for hopping on the subway, but had some construction nearby. Overall, a mixed experience with some standout positives and negatives.
The hotel has a convenient location close to key Midtown tourist spots and subway stations. The rooms were small but available early. The service was very attentive and friendly. The dining options were limited and not impressive, but the location made up for it.
The hotel rooms are clean and nice, but small. The air conditioning works perfectly even in the September heat. However, the property's website advertised suites but only provided a double room for three adults. The service was mixed, with friendly staff towards children but difficulties with reservations. The location is excellent for exploring Manhattan, close to major attractions. The dining options were limited and expensive. The facilities are convenient but under ongoing construction, resulting in delays.
I had a pleasant stay at the hotel. The rooms were small but had everything I needed, and surprisingly, mine was slightly bigger than expected. The service was extremely courteous and enjoyable despite a small hiccup with our room assignment. The location was fantastic, within walking distance to key tourist spots. The dining options were good, but could use a bit more variety. Overall, a decent place to stay.
The hotel rooms were well-equipped, clean, and comfortable; however, the lack of tea or coffee in the reception gave it a dated vibe reminiscent of the 80s. The service was attentive, waking us up every day to ensure the best possible experience, even providing hot water and salt to assist a guest's ailing daughter. The location was superb, within easy walking distance of Times Square and close to Chelsea and major attractions like Madison Square Gardens. The dining experience, while offering a buffet with plenty of hot items, lacked healthier choices like fresh fruit, and the facilities were decent overall.
The hotel rooms were better and bigger than expected, but with a niggling, dripping tap. The service was variable but friendly. The central location was convenient for visiting popular attractions. The dining experience was subpar.
This hotel was a mixed experience for me. While the rooms were clean and nice, they had a persistent urinal-like smell. The service was superb, with exceptionally friendly staff who went above and beyond, but the social elevator system caused long waits and frustration. The location was the best feature, close to major NYC attractions and transportation options. The dining was a bit lackluster with limited healthy choices and early closure, but the hotel provided a free breakfast on one day. Overall, a decent stay with some notable drawbacks.
The hotel rooms are decent with a nice living room area, but they are on the smaller side, relatively noisy AC, and have a dirty, unpleasant smell behind elevators. The service was very, very friendly, although the elevator has been broken for some time due to construction. Being able to check in at 13.30 was greatly appreciated. The location is good with easy access to Penn Station, the Empire State Building, and Central Park within walking distance. The hotel is convenient to public transportation and Penn Station.
My stay at the hotel was overall pleasant. The rooms were small but clean and quiet, with a steady supply of hot water. However, the air conditioning was either too cold or off entirely, which was a bit inconvenient during the summer heat. The location was amazing, convenient for exploring Manhattan while being away from the hustle and bustle.
The hotel is in a very convenient location, close to major attractions like Madison Square Garden and Times Square. The rooms were tiny and cramped, with no space to unpack or even open a suitcase, and some cleanliness issues. The service was top-notch with special treats for honeymooners but costly services like airport lifts. Dining options were varied but with added charges, and the location is great for a quick stay in NYC.
The hotel is in a superb location, near key attractions and transport links. The rooms, though slightly small, were a welcome escape from the summer heat. However, the lack of amenities upon arrival and some noise concerns were drawbacks. Service was prompt and friendly, matching the standard. Dining fell short with limited and overpriced choices. Overall, a comfortable stay with a few shortcomings to consider.
I had a mixed experience at the hotel. The rooms were decent with comfortable beds, but no tea or coffee available during the day was a downer. The service was exceptional and accommodating, making our stay pleasant. The location was convenient but not as great as expected. The dining was a bit overpriced for the limited variety. Overall, it had its ups and downs.
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