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Doubletree By Hilton Hotel New York City - Chelsea, New York City
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Key details
About the Hotel
128 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
Doubletree By Hilton Hotel New York City - Chelsea is a 4-star full-service hotel featuring 236 air-conditioned rooms and a 24-hour fitness center. The hotel provides easy access to popular attractions and is surrounded by theaters, galleries, and restaurants.
Rooms & Amenities
Rooms at Doubletree By Hilton feature modern amenities including flat-screen TVs with cable channels, work desks, and private bathrooms with free toiletries. Select rooms offer views of the Empire State Building.
Dining Options
Chelton's Bar and Grille serves American cuisine for breakfast, lunch, and dinner. Nearby dining options include 230 Fifth and Friedman's, both within walking distance.
Services & Facilities
The hotel features a reception area with concierge services, business center, and complimentary internet access. Guests can enjoy late check-out where available.
Location & Transportation
Located on a quiet street, the Doubletree By Hilton is just blocks from Madison Square Garden, Penn Station, and the Empire State Building. Multiple subway stations are within a short walking distance, enhancing accessibility throughout the city.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Parking
USD 50 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Only dogs are allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Elevator
Vending machines
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
128 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
Map view
street view
128 West 29Th Street,
New York City,
New York,
United States of America,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
4800 ft
Square
Times Square
5200 ft
Parks
The High Line
1.4
mi
Landmark
Rockefeller Center
1.2
mi
Parks
Bryant Park
4200 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.1
mi
Parks
Central Park
2.7
mi
Libraries
New York Public Library
4500 ft
Church
St. Patrick's Cathedral
1.4
mi
New York City
Manhattan Skyline
2200 ft
Parks
Washington Square Park
1.4
mi
405 Lexington and 42nd St.
Chrysler Building
1.2
mi
175 5th Ave At 23rd St.
Flatiron Building
2900 ft
Museums
Madame Tussauds New York
4500 ft
Museums
The Museum of Modern Art
1.1
mi
Parks
Madison Square Park
2500 ft
Museums
Rubin Museum of Art
3900 ft
Libraries
Pierpont Morgan Library
4200 ft
121 Wooster St
Bowery
1.9
mi
Museums
Intrepid Sea
1.3
mi
Tower
Trump Tower
1.4
mi
Museums
Ground Zero Museum Workshop
1.2
mi
Convention Center
Jacob Javits Convention Center
1.2
mi
34th Street
34th Street
3400 ft
Nearby
Square
Macy's
2000 ft
Stadiums
Madison Square Garden
1700 ft
Square
Herald Square
1900 ft
Museums
Museum of Sex
1900 ft
Museums
The Museum at FIT
800 ft
Restaurants
Eataly
2500 ft
200 5th Avenue
Wine Disciples Enoteca
100 ft
129 W 29th St Chelsea
Luna Coffee Shop
100 ft
121 W 29th St Manhattan
Mykonos Bleu restaurant and rooftop
1100 ft
127 W 28th St
Friedman's
1400 ft
132 W 31st St 450 10th Avenue
230 Fifth
1700 ft
230 5th Ave Corner 27th
Feroce Ristorante
600 ft
105 W 28th St
The Vine NYC
600 ft
851 Avenue of the Americas in the Eventi Hotel
L'amico
600 ft
849 Avenue of the Americas Kimpton Hotel Eventi
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
exceptional service
ongoing construction
inconsistent dining
7.2/10
Very good
Rooms
7.1
Location
8.7
Service
8.1
Dining
5.9
Guest reviews
7.2/10
based on 12 reviews
3.5/5
based on 2598 reviews
7.2
7.2/10 based on 3919 reviews
#375 of 515 hotels in New York City based on Tripadvisor
Paul
United Kingdom,
May
2024
7.6/10
The hotel is conveniently located near Times Square, making it a great base for exploring the city, but there was unexpected building work ongoing. The rooms were cozy, equipped with a coffee machine, and pleasant, though the temperature could get quite warm. The service was exceptional, with Francez going above and beyond to assist us, despite encountering some argumentative staff. The dining options were hit or miss, with one meal being a letdown and another surprisingly good. The location was close to major attractions and convenient for hopping on the subway, but had some construction nearby. Overall, a mixed experience with some standout positives and negatives.
Rooms
8.0
The rooms were cozy and had a nice touch with the provided coffee machine.
Service
9.0
The service was exceptional, especially from Francez, who was very helpful despite encountering some argumentative staff.
Location
7.0
The hotel's location near Times Square is convenient for exploring the city and accessing public transportation, albeit with ongoing building work nearby.
Dining
6.0
The dining experience had its ups and downs, with one meal being disappointing and another surprisingly good.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay.
convenient location
ongoing construction
Alfred
United Kingdom,
February
2024
7.4/10
The hotel has a convenient location close to key Midtown tourist spots and subway stations. The rooms were small but available early. The service was very attentive and friendly. The dining options were limited and not impressive, but the location made up for it.
Rooms
7.0
The rooms were tiny and noisy on the 2nd floor, but ready early.
Service
9.0
The staff was always friendly and helpful.
Location
9.0
The hotel is located close to Times Square, Madison Square Garden, and other major attractions. Subway stations are conveniently nearby.
Dining
5.0
The dining options were limited and not impressive.
Facilities
7.0
Basic facilities were available.
Robert
United States of America,
January
2024
7.4/10
The hotel rooms are clean and nice, but small. The air conditioning works perfectly even in the September heat. However, the property's website advertised suites but only provided a double room for three adults. The service was mixed, with friendly staff towards children but difficulties with reservations. The location is excellent for exploring Manhattan, close to major attractions. The dining options were limited and expensive. The facilities are convenient but under ongoing construction, resulting in delays.
Rooms
8.0
The rooms are clean and nice, but on the smaller side.
Service
7.0
The staff were friendly overall, with some issues regarding reservations.
Location
9.0
The hotel is in a great location for exploring Manhattan, near major attractions.
Convenient facilities, but construction causing delays.
W.
United Kingdom,
November
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were small but had everything I needed, and surprisingly, mine was slightly bigger than expected. The service was extremely courteous and enjoyable despite a small hiccup with our room assignment. The location was fantastic, within walking distance to key tourist spots. The dining options were good, but could use a bit more variety. Overall, a decent place to stay.
Rooms
7.0
My room was small but had everything I needed, and it was actually slightly bigger than expected.
Service
8.0
The service was extremely courteous and actually fun to be around, with a minor issue regarding our room assignment.
Location
9.0
The hotel's location is fantastic, within easy walking distance to key Midtown tourist spots.
Dining
7.0
The dining options were good, but could do with a bigger selection of cereal.
Facilities
8.0
The hotel's facilities were comfortable and met my needs.
Anne
United Kingdom,
August
2023
8.0/10
The hotel rooms were well-equipped, clean, and comfortable; however, the lack of tea or coffee in the reception gave it a dated vibe reminiscent of the 80s. The service was attentive, waking us up every day to ensure the best possible experience, even providing hot water and salt to assist a guest's ailing daughter. The location was superb, within easy walking distance of Times Square and close to Chelsea and major attractions like Madison Square Gardens. The dining experience, while offering a buffet with plenty of hot items, lacked healthier choices like fresh fruit, and the facilities were decent overall.
Rooms
8.0
The rooms were clean and comfortable, even at the first step into the room.
Service
9.0
The service was exceptional, ensuring we had the best possible experience throughout our stay.
Location
9.0
The location was fantastic, situated in Chelsea Midtown near Penn Station, Times Square, and conveniently close to subway stations.
Dining
7.0
The dining experience, while offering a buffet with a variety of hot items, lacked healthier choices like fresh fruit.
Facilities
7.0
The hotel facilities were decent overall.
Great location
Dated decor
Nick
United Kingdom,
July
2023
6.6/10
The hotel rooms were better and bigger than expected, but with a niggling, dripping tap. The service was variable but friendly. The central location was convenient for visiting popular attractions. The dining experience was subpar.
Rooms
8.0
The rooms were better and bigger than expected, equivalent to a NYC one-bedroom apartment, but had a dripping tap in the bathroom.
Service
7.0
The service was variable, but the staff were really friendly and helpful.
Location
9.0
The central location was unbelievably convenient, allowing easy access to major tourist attractions like Empire State Building, Times Square, and others.
Dining
5.0
The dining experience was below expectations, with limited choices and questionable quality for the price.
Facilities
5.0
The hotel facilities need improvement, particularly in cleanliness and maintenance.
Jack
United Kingdom,
July
2023
7.4/10
This hotel was a mixed experience for me. While the rooms were clean and nice, they had a persistent urinal-like smell. The service was superb, with exceptionally friendly staff who went above and beyond, but the social elevator system caused long waits and frustration. The location was the best feature, close to major NYC attractions and transportation options. The dining was a bit lackluster with limited healthy choices and early closure, but the hotel provided a free breakfast on one day. Overall, a decent stay with some notable drawbacks.
Rooms
7.0
The rooms were well-equipped and very clean, but the persistent urinal-like smell was off-putting.
Service
8.0
The staff could n't do enough for you, they were super friendly even late at night when I arrived. However, the social elevator system caused inconvenience.
Location
9.0
The location was fantastic, close to major NYC attractions, subway stations, and various transportation options.
Dining
6.0
The dining experience was standard with limited healthy choices and an early closure time, but a free breakfast was provided on one day.
Facilities
7.0
David
United Kingdom,
June
2023
7.8/10
The hotel rooms are decent with a nice living room area, but they are on the smaller side, relatively noisy AC, and have a dirty, unpleasant smell behind elevators. The service was very, very friendly, although the elevator has been broken for some time due to construction. Being able to check in at 13.30 was greatly appreciated. The location is good with easy access to Penn Station, the Empire State Building, and Central Park within walking distance. The hotel is convenient to public transportation and Penn Station.
Rooms
7.0
The rooms are decent with a nice living room area, but on the smaller side and have a relatively noisy AC with a dirty, unpleasant smell behind elevators.
Service
8.0
The service was very, very friendly, and I appreciated being able to check in early. However, the elevator has been broken for some time due to construction.
Location
9.0
The location is good with easy access to Penn Station, the Empire State Building, and Central Park within walking distance. It's convenient to public transportation and Penn Station.
Dining
7.0
Facilities
Harry
United States of America,
June
2023
7.4/10
My stay at the hotel was overall pleasant. The rooms were small but clean and quiet, with a steady supply of hot water. However, the air conditioning was either too cold or off entirely, which was a bit inconvenient during the summer heat. The location was amazing, convenient for exploring Manhattan while being away from the hustle and bustle.
Rooms
8.0
The rooms were small but adequate, excellent clean, quiet, loved the safe, and had steady hot water.
Service
7.0
The service was a mix of experiences. Some staff members were not accountable and passed the buck, while others, like Les in the Restaurant, went above and beyond to ensure guest satisfaction.
Location
9.0
The location was fantastic, right off 7th Avenue and within walking distance of many great NYC restaurants and attractions.
Dining
6.0
The dining options were a bit hit or miss. Some dishes were delightful, while others fell short in terms of taste and value for money.
Facilities
7.0
The facilities met basic needs but were not outstanding.
Clean
Inconsistent service
Ted
United Kingdom,
June
2023
6.8/10
The hotel is in a very convenient location, close to major attractions like Madison Square Garden and Times Square. The rooms were tiny and cramped, with no space to unpack or even open a suitcase, and some cleanliness issues. The service was top-notch with special treats for honeymooners but costly services like airport lifts. Dining options were varied but with added charges, and the location is great for a quick stay in NYC.
Rooms
5.0
The rooms were really small and lacking space to even open a suitcase, with noticeable cleanliness issues like q-tips on the floor.
Service
8.0
The staff went above and beyond, providing special touches for special occasions but be cautious with added expenses like the expensive airport lift.
Location
9.0
The hotel is perfectly situated for exploring NYC, within walking distance to major landmarks and attractions like Times Square and Penn Station.
Dining
7.0
Dining options were decent with extra charges, but the location makes it easy to find alternative dining nearby.
Facilities
6.0
The hotel offers basic amenities but lacks in space and functionality within the rooms.
Keith
United Kingdom,
June
2023
7.2/10
The hotel is in a superb location, near key attractions and transport links. The rooms, though slightly small, were a welcome escape from the summer heat. However, the lack of amenities upon arrival and some noise concerns were drawbacks. Service was prompt and friendly, matching the standard. Dining fell short with limited and overpriced choices. Overall, a comfortable stay with a few shortcomings to consider.
Rooms
7.0
The rooms were nice and cold after a hot July day, albeit a bit small. Lack of amenities upon arrival and not the quietest.
Service
8.0
The service was very friendly and responsive to requests during my stay. The staff was accommodating and quick to assist.
Location
9.0
The hotel's location was excellent for exploring the city, with easy access to popular spots like Times Square and close to key landmarks.
Dining
5.0
Dining options were disappointing, with limited choices and overpriced selections. The quality did not match the cost.
Facilities
The hotel facilities were adequate but not outstanding, offering the essentials without any standout features.
Frank
United States of America,
May
2023
6.2/10
I had a mixed experience at the hotel. The rooms were decent with comfortable beds, but no tea or coffee available during the day was a downer. The service was exceptional and accommodating, making our stay pleasant. The location was convenient but not as great as expected. The dining was a bit overpriced for the limited variety. Overall, it had its ups and downs.
Rooms
6.0
The rooms were typical of NYC hotels, with comfortable beds and great views of the Empire State Building. However, the heater released cold air all the time, making it really cold, and dust came out of it.
Service
9.0
The service was top-notch, with staff that were friendly and always cheerful, ensuring we had the best possible experience during our stay.
Location
7.0
The location was a nice intermediate point to head in all directions, with nice local shops and restaurants nearby, but not as good as expected.
Dining
5.0
The dining experience was a bit pricey for the limited variety offered. The buffet was good but at an expensive price point.
Facilities
5.0
The lack of tea or coffee and the cold air from the heater were disappointing aspects of the facilities.
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